The CleanZilla Cleaning logo features a bold and modern design. It has a circular shape with a blue background and a white outline. The word
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The CleanZilla Cleaning logo features a bold and modern design. It has a circular shape with a blue background and a white outline. The word

Help & Cleaning Service FAQ

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Cleanzillacleaning is fully insured.

Cleanzilla Cleaning has been in business since 2019.
100% Satisfaction Guarantee. If there happened to be something that may not be up to par or missed we would come back free of charge within the 24 hour mark.
We give estimates over the phone and by email or text. If the location is a really intense deep cleaning we would ask for photos or videos.
For a weekly or every two week service we can promise the same team member. We can always try to accommodate and work with you to have the same team member on a monthly service but can’t promise due to the in-sync schedule for our team. If you need flexibility or our team member calls off we will have a lead cleaner there for you to fill in.
Yes! We bring all necessary products and materials. We do ask if you can provide a vacuum and mop for sanitary reasons. If not we will bring to service. For recurring services we have options to purchase vacuums.

We implement a rigorous vetting process to ensure that our team of cleaners is nothing short of exceptional

Majority of our standard cleanings is solo. For Deep cleanings and move out cleanings we would work in teams.
Every location is different in it’s nature. We provide Custom quotes for each potential client. Navigating around a new home takes time to ensure quality service.

Yes, after the initial visit, leaving a key is actually preferred. This ensures that our service is as convenient as possible for you. 

Tipping is customary and greatly appreciated by our cleaning professionals. The amount is entirely up to your discretion and appreciation of the service provided.

As our dedicated team prepares days in advance to be ready for your home, there is a cancellation fee within 24 hours of the appointment. If there is any changes that need to be made please let us know in advance so we can have enough time to find work for our team and reschedule your appointment. Thank you for your understanding. 

The CleanZilla Cleaning logo features a bold and modern design. It has a circular shape with a blue background and a white outline. The word "CleanZilla" is prominently displayed in the center in white, uppercase letters with a clean, sans-serif font. Above "CleanZilla," there's a stylized cleaning spray bottle icon, tilted slightly to the right, with white sparkles emitting from the nozzle to signify cleanliness. The design is straightforward and professional, conveying the company's focus on cleanliness and efficiency.

Cleaner place is a healthier place. House cleaning service in NYC. Commercial & Residential.

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Hours of Operation

  • Monday - Friday: 8 AM to 6:30 PM
  • Saturday: 8 AM to 1 PM
  • Sunday: Closed
  • Holidays: Closed

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